SpinVox's voicemail/speech-to-text service becomes increasingly important for my mobile communications. Today I noticed that although they had screwed up the names (a person name and a company name) on the message, they actually had just spelled them phonetically. The person who was calling was a stranger so I had no way to know the correct name. However, I took a few educated guesses about the possibly correct spellings based on the assumption that the resulting spelling was a phonetic representation of the input string. And I was right! Within seconds of googling, I found both the person's name and this person's affiliated company name.
A suggestion for SpinVox: Maybe run Soundex on your interface and pick the most frequently correct spelling for the names the engine recognizes. I think that would considerably improve performance.
